We are a full-service insurance brokerage. We mediate with insurers, we advise clients on
the best possible insurance solutions for their needs, and arrange cover accordingly.
Your time is precious, so we won’t waste it. With the authority to act on behalf of insurers and thanks to our in-house underwriters and administrators, we do everything more efficiently – from issuing policies (within hours), to changing them (within minutes) and settling claims.
We don’t just do quotes. Because we make an effort to get to know our clients and their businesses, we’re able to give face-to-face advice based on their unique risk profiles. We don’t have a call-centre, we give you the direct phone numbers of your very own portfolio manager, as well as dedicated claims and underwriting team members. And, because we know you, we’ll always strive to do the right thing by you.
While a specialist commercial insurance broker, Novarti offers a comprehensive range of tailor-made personal and business insurance. Our insurance offerings include:
Contact us, within 30 days of an event, on 0861 798 798 where one of our dedicated claims specialist will guide you through the process. Alternatively, you may complete the necessary claim forms and forward to us via fax on 011 475 3011 or e-mail to: firstname.lastname@example.org Should you be involved in a motor vehicle accident and have the Novarti Assist extension of services as an addition on your policy towing needs to arranged by contacting the Novarti Assist line on: 0861 0861 56
Notify the Police, where applicable, and they will log the incident and give you a police reference (case number), which we’ll need to process your claim.
The Insurer might need supporting documents together with your completed claim form in order to finalise the claim. To assist you please contact our office where one of our dedicated claims specialists will guide you through the process.
Novarti serves both small, medium-sized business owners and do tailor-made personal and business insurance in Pretoria and Johannesburg. We offer the full spectrum of tailor-made personal and business insurance products, including personal insurance for the individual. Our company has grown primarily through acquisitions and referrals and our team are all professional insurance specialists. We always strive to maintain the personal touch for which we’re well known, tailor-made personal and business insurance to our clients’ unique needs. Our clients deal with us on a first name basis and, because of the long-term relationships we have with them, they enjoy professional, efficient service from us.